Free Shipping on All Orders within Australia!

Terms & Conditions

These are the terms and conditions that apply when you use our website that is owned and operated by Wasabi Capital Pty Ltd, ABN 37116761810. All rights reserved. By using this website you agree and consent to these terms and conditions. From time to time we may amend the terms and conditions. Please ensure you review this page regularly as you will be deemed to have accepted an amendment if you use the website after the amendment has been posted.

If you have any questions about any of our terms and conditions, please feel free to contact us by email at info@rockmysocks.com or alternatively visit our Frequently Asked Questions page. 

Privacy
Protecting and respecting your privacy is important to Rock My Socks. Please read our Privacy Policy for further information.

Orders
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Shipping & Delivery
Rock My Socks offers free standard delivery within Australia via Australia Post (this usually takes 2-5 business days to arrive at your door). We also ship our socks worldwide. International shipping is charged at a flat rate of $5 regardless of order size (please allow 4 to 10 business days). Our socks are shipped from our Warehouse in Melbourne, Australia. Delivery times should be used as a guide only. We are not responsible for delays in delivery of your goods that are beyond our control.

Returns/Exchange
Customers may return any unused items within 30 days of purchase. Please contact us at info@rockmysocks.com and we will advise the process.  Goods must be returned unused, with labels attached and in original packaging.  The customer must pay for return shipping costs, unless goods are faulty or not as ordered.  Rock My Socks will credit your original method of payment and currency.

Taxes
The Australian GST (10%) applies to all orders delivered in Australia and is included in the advertised sale price. International orders are exempt from Australian GST however they may incur taxes and duties applied by customs in the country where the order is delivered. Any duties and taxes incurred in the country are the responsibility of the customer.

Website
The do our best to ensure the information provided on our website is accurate but occasionally an error may occur. If we discover an error in the price of an item we reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We reserve the right to amend errors or to update product information at any time without prior notice.

We have made every effort to display the products on our site accurately, however the equipment you use to view our website may affect the colours you see on the screen. We cannot be held responsible for the equipment you use to view our website and cannot guarantee that your equipment’s display of any colour or texture will be the same as the actual product.

We will make every effort to make sure our website is free from viruses, however by using this website you assume all risk of use of all programs and files on this website and you release Rock My Socks entirely of all responsibilities for any consequences of its use.

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, pornographic or obscene material, or any virus or other material which is malicious or technologically harmful, or that can damage or interfere with data, hardware or software, or collect unauthorized information or interfere with or disrupt the operations of this website, or that violates any law. You are also not permitted to send us unsolicited emails or spam through, from, or via our website.

Security 
Rock My Socks makes every effort to ensure that all of the transactions that occur on its website are secure. We provide a range of payment methods including VISA, MasterCard, Paypal and AMEX. All orders are processed over guaranteed secure industry standard SSL Certificate (Secure Sockets Layer) encryption technology.

Copyright

Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyright (Copyright Act 1968). This website or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Rock My Socks. Any use of materials (e.g. images) on this website for purpose other than your personal non-commercial use without the prior express written permission of Rock My Socks is strictly prohibited.

General
We reserve the right to refuse access to our website, terminate accounts, remove or edit content or cancel orders at our discretion. If we cancel an order, you will not be charged. Customers may receive additional emails from Rock My Socks about product announcements or special deals. At any time you can choose not to receive this information by unsubscribing via the link at the bottom of our emails.